Privacy Policy

Introduction

At Voolkia (“we,” “our,” or “us”), we prioritize your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our websites.

Information We Collect

The information we collect includes:

  • Personal Identification Information: This includes your name, email address, phone number, and other contact details you provide through our contact forms or newsletter sign-ups.
  • Technical Data: We collect your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We utilize the collected data to:

• Respond to your inquiries and provide customer support.

• Enhance our websites and services based on user behavior and feedback.

• Send you updates about company news, services, or events, provided you’ve opted in to receive such communications.

Legal Basis for Processing

Our processing of your personal data is based on:

Consent: When you provide your information voluntarily.

Legitimate Interests: To improve our services and respond to your requests.

Data Sharing and Disclosure

We do not sell or trade your personal information. We may share data with:

Service Providers: Trusted third parties who assist in operating our websites and conducting our business, under confidentiality agreements.

Legal Obligations: When required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your data.

• Withdraw consent at any time, where processing is based on consent.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our websites may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us via:

Email: contact@voolkia.com

Phone: +54 11 5272-4525

Address: Patagones 2665 Piso 1, C1437 JEA, Cdad. Autónoma de Buenos Aires, Argentina